Gauhati University Sets Up New Grievance Redressal Cell for Exam-Related Issues

The university has launched a Grievance Redressal Cell to address unresolved issues related to examinations. The university has taken this proactive step to support students and ensure that they receive quick and fair resolutions to their exam-related concerns.

গৌহাটী বিশ্ববিদ্যালয়ত পৰীক্ষা সম্পৰ্কীয় বিষয়ৰ বাবে নতুন অভিযোগ নিৰাময় কোষ গঠন

New Cell Begins Operations at CDOE Building

The university has set up the Grievance Redressal Cell on the ground floor (backside) of the GU CDOE Building (Center for Distance and Online Education). Students can now visit the Cell in person and submit their complaints directly to the officials present there.

Timing:- 2 PM to 5 PM.

Students from university departments must submit grievances through their Head of Department (HoD), while students from affiliated colleges must route their issues through their College Principal.

Email Support for Students

Gauhati University has also provided dedicated email addresses for students to submit their grievances:

• For Undergraduate (UG) students: grievance_UG_exam@gauhati.ac.in
• For Postgraduate (PG) students: grievance_PG_exam@gauhati.ac.in

Students should attach relevant documents and include a proper forwarding from their HoD or Principal while sending their complaints.

☎️ Contact Number for Immediate Queries

The university has also provided a helpline number for students who want to clarify doubts or seek assistance.

📞 Call: 70999-03810

This number connects students directly with officials who can guide them regarding grievance submission procedures.

What This Means for Students

By launching this Cell, Gauhati University has:

• Strengthened its student support system
• Enabled faster and fairer resolution of exam-related complaints
• Created multiple channels (email, phone, in-person) for grievance reporting
• Ensured transparency and accountability in the examination process

Stay Updated for the Gauhati University Grievance Redressal Cell

Gauhati University encourages all students to use this facility responsibly. The university will continue to issue updates through official channels. Students should check the Gauhati University website regularly for further announcements.

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